Privacy Policy
Effective Date: September 4, 2026
Company: HelpToAI Ltd. ("Company," "we," "us," or "our")
Official Website: https://helptoai.com
Registered Jurisdictions: United Kingdom & Bangladesh
1. Overview
This Privacy Policy outlines how HelpToAI Ltd. collects, uses, and safeguards personal data when you visit helptoai.com, submit inquiries through our website, or interact with our corporate entity. Because HelpToAI Ltd. operates individual digital applications (including MyDr and CommunityBooker), each application also maintains its own specific App Privacy Policy governing end-user feature interactions.
2. Scope of Personal Data We Collect
A. Website Visitors (helptoai.com)
When you visit and browse helptoai.com, we may automatically or voluntarily collect:
Inquiries & Contact Data: Name, business email address, phone number, and message content submitted via website inquiry forms, live chat, or email links.
Cookies & Web Analytics: IP address, browser type, device information, referral URLs, pages visited, and session durations collected via standard web cookies and analytics tools.
B. Application Users & Client Services
When registering an account within our digital applications or engaging our corporate software services, we may collect:
Identity & Personal Details: Full name, gender, profile picture/photograph.
Contact Information: Phone number, physical address, email address.
Healthcare & Booking Data: App-specific functional details (such as medical appointment schedules or facility reservation logs) collected under explicit consent.
Financial & Transactional Data: Invoicing records, payment logs, and billing details processed via direct invoicing or integrated secure third-party payment gateways.
3. Website Cookies & Tracking Technologies
helptoai.com uses necessary, performance, and analytics cookies to:
Ensure optimal website functionality, loading speeds, and security.
Analyze website traffic and user engagement patterns to improve content and layout.
You can manage or disable cookies at any time through your browser settings. Blocking essential cookies may affect certain functionality on helptoai.com.
4. Legal Basis for Processing & Compliance
We process personal data in compliance with applicable international privacy legal frameworks, including the UK General Data Protection Regulation (UK GDPR), the UK Data Protection Act 2018, and relevant Data Protection and Information Technology laws of Bangladesh.
Our legal bases for processing include:
Legitimate Interests: Operating, securing, and improving helptoai.com and responding to inbound business inquiries.
Contractual Necessity: Processing required to fulfill service agreements, manage invoices, or deliver application services.
Explicit Consent: Required for profile picture uploads, sensitive health scheduling details, or direct marketing communications.
Legal Obligation: Retaining tax, invoice, and audit logs for UK and Bangladesh regulatory authorities.
5. Payment & Data Security
HelpToAI Ltd. utilizes multi-channel financial workflows:
Direct Invoicing: Invoices issued for enterprise or B2B contracts are handled via secure financial management systems.
Online Payment Gateways & In-App Purchases: Transactions processed online or in-app are securely routed through accredited third-party payment gateways or official mobile app store platforms (Apple App Store / Google Play Store). HelpToAI Ltd. does not store full payment card details on its web servers.
6. Data Sharing & Cross-Border Transfers
We do not sell personal data. Personal information may be shared only with:
Accredited web hosting, analytics, and infrastructure service providers bound by data processor agreements.
Healthcare providers or facility administrators explicitly authorized by you through our service applications.
Regulatory or legal authorities upon mandatory compliance requests in the UK or Bangladesh.
Because our company operates in the UK and Bangladesh, data collected through helptoai.com or our applications may be transferred across jurisdictions with standard technical safeguards and encryption.
7. Your Rights
Depending on your location, you hold specific data protection rights:
Access & Portability: Request a copy of the personal information we hold about you.
Correction: Request updating of inaccurate contact or profile records.
Erasure & Account Deletion: Request deletion of your website inquiry logs or application account records.
Consent Withdrawal: Revoke consent for cookies, image uploads, or marketing emails.
To exercise any of these rights, contact us at: info@helptoai.com.